Transferring files

Get to know how to transfer files between Galaxy note 3 and PC using Samsung Kies, Windows Media Player, or connecting as a media device.

Back to Table of Contents

Move audio, video, image, or other types of files from your Galaxy Note 3 to the computer, or vice versa.

The following file formats are supported by some applications. Some file formats are not supported depending on the version of the device’s software or the computer operating system.

• – Music: mp3, m4a, mp4, 3gp, 3ga, wma, ogg, oga, aac, and flac
• – Image: bmp, gif, jpg, and png
• – Video: avi, wmv, asf, flv, mkv, mp4, 3gp, webm, and ts
• – Document: doc, docx, xls, xlsx, ppt, pptx, pdf, and txt

Some file formats, such as DivX or AC3, are not supported. To play these files, install an application which supports them.

Galaxy Note 3 is compatible with USB 3.0 and under devices. When using a USB 3.0 device, make sure to use a USB 3.0 cable.

USB 3.0 speeds up data transfers, but it may sometimes interfere with calls or data when it is in use. It will turn off automatically after 10 minutes if it is not being used, and your connection will switch to using USB 2.0.

Connecting with Samsung Kies

Samsung Kies is a computer application that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website.

1. Connect the device to the computer using the USB cable.

Samsung Kies launches on the computer automatically.

If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer.

2. Transfer files between your device and the computer.

Refer to the Samsung Kies help for more information.

Connecting with Windows Media Player

Ensure that Windows Media Player is installed on the computer.

1. Connect the device to the computer using the USB cable.

2. Open Windows Media Player and sync music files.

Connecting as a media device

1. Connect the device to the computer using the USB cable.

2. Open the notifications panel, and then tap Connected as a media device → Media device (MTP).

Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed.

3.  Transfer files between your device and the computer.

Back to Table of Contents

Any questions? let us know in the comment box below.