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Currently I am facing some wired problem with my note battery. As soon as battery reaches half, my phone screen flicker and phone get switched off. After that happening continuously for couple of days I opened the back cover of the phone and checked the battery. I am surprised to see that battery is bloated in some places . I used to see heavy heating of battery earlier too. Look like the issue Nokia batteries had some time ago and Nokia replaced all the faulty batteries. Is samsung also going to do that or it is just luck that my phone got bad battery?
Is any one also facing something similar and what do you suggest to do next? Will customer care even listen to the issue or we just need to buy new battery?
In most regions, the warranty is one year. You can ask for a replacement if the battery has problems. If it is not under warranty any more, you may try to get a new battery.
hey..i am facing the same situation.
What did ya do?
Funny. I am facing the identical problem mentioned by Shaleen. Battery suddenly going from 60% or 50% to 0% and phone switching off after a few screen flickerings. When the phone is switched on it shows 1%. Battery shows a slight bulge. My Note is just 1 year and 10 days old and I suspect the battery has reached the end of its life. I use the phone extensively for everything. Wifi always on. Bluetooth on while driving. Lots of internet, Whatsapp, browsing, messaging, etc. I only hope it’s not some other problem. I plan to buy a battery within a day or two and I suppose it should solve the problem. I keep it on charge whenever I am not using. Also, phone will be on charging in the car too when I am driving.
Heavy use (and therefore repeated charges) will lower the capacity quite quickly. Normal smartphone battery may lose capacity significantly after 500-600 cycles. You may read this article on battery life and battery capacity vs discharge cycles (http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries)
It is a good practice to full discharge battery (and then fully charge it) at least once or twice each month so that the indicator of battery levels is more accurate.
Anyway, you may try to get a new battery if you use it heavily.
After posting on this issue, the problem was getting worse with each day. Hence I purchased a new battery from Flipkart and it arrived within 48 hours. Wow..what a relief. New battery is perfect and never seems to discharge. Taking long time to charge upto 100% and again the charge lasts almost two working days with my normal mixed usage of internet, wi fi, bluetooth, gps, youtube, email, whatsapp, viber, etc. Very rarely leave the phone alone. Display almost on all the time. @Shaleen: I do not know what is the profile of your usage but please remember a device with such a large display and features is bound to be a battery guzzler and drain out the battery with regular and extensive usage. Don’t compare with E71. that’s a totally different device. Even my earlier SE W830i battery lasted more than 2 1/2 years with fairly good usage of GPRS.
Im facing the same problem too..after my battery reached 50% my screen started to flick n i switched off my phone and start again my battery become 1%..how to solve this problem?please reply me as fast as possible.THANK YOU.
Probably, you can try to get a new battery.
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