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Can anyone help? All iphones/laptop etc log onto the internet fine but my husbands Galaxy Note keeps search but will just not log onto the IP address the phone has been replaced once as we thought it was the phone.
Please help
First, you need check whether the Note can find your WiFi network. If it can find your wifi, you press it and you should be asked for the WEP/WPA key (depending on your router settings).
If your Note cannot find the your WiFi, you may try to change the Wi-Fi frequency band to auto (settings–wifi-advanced–WiFi frequency band).
it could be caused by the modem. you may try other wifi (e.g., in McDonald’s ). You can also visit Samsung service center to test the wifi.
Usually, it would be easier to connect to a router than to an ADSL modem.
Occasionally, you may need set the static ip for your phone, for some ADSL modems/gateways.
i have a second hand phone of galaxy note gt n7000 but i could not see wf-fi setting again i could not connect it to PC Suite. is there any hope of using it because my system is asking for com(data_if) drivers
Maybe, try a factory data reset.
If you cannot find factory reset as well, you can enter recovery mode (press down and hold volume up+Home button+power button; Hold volume up+Home button until you enter recovery mode), then reset your Note.
When I had ATT Uverse which had to use their router, EVERY time I tried to connect a new wifi device to the network the device would connect to the wifi but never connect to internet. Every time I had to unplug the router power, wait a minute, then plug it back in. Your situation may be something completely different, but if you have not tried it, it is worth a shot. Also, and I know people are ALWAYS recommending this, see if there is a firmware update for your router. Sometimes new firmware really does work.
Did you try to enter recovery mode and reset your phone?
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