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Who stole my butter? Solving slowness probelms in Galaxy Note after Jelly Bean update

April 9, 2013 in Galaxy Note Guides

slow-jelly-beanJelly Bean 4.1 updated for Galaxy Note has been rolled out in phases since February 2013. This update brings Galaxy Note owners many excited improvements, new features and apps. Some of the new features were explained in  the Top 12 new features you should try after getting Jelly Bean 4.1 update for Galaxy Note.

However, some users reported serious slowness issues after the Jelly Bean update in their Galaxy Notes. It seems the Project Butter is nothing, or Samsung stole our butter.

What are the causes, and what are the solutions?

First, Galaxy Note is powerful enough for running Jelly Bean smoothly. 1GB RAM, and dual core 1.4GHz Exynos 4 Dual 4210 chip are still decent hardware specifications even after1.5 years. A lot of middle range Jelly Bean handsets has far less powerful hardware specifications.

So, do not suspect your hardware. Jelly Bean is not hungry for hardware. Any hardware that can run Ice Cream Sandwich should meet the requirements of Jelly Bean. A lot of manufactures do not give Jelly Bean update simply because  they do not want to put more resources on an old model. In this sense, Samsung did an excellent job.

The slowness problem in Jelly Bean update lies on the update itself. When you update the system, most of your old settings will be kept, some are necessary, some are unnecessary . Some of these settings are fully compatible with Jelly bean; some are compatible  but with degraded performance. For the known incompatible settings, the update will handle them. The biggest issue is that some old settings are not compatible to the new OS/ROM, but it is unknown yet.  Therefore, for the slowness caused by such problematic settings, a factory reset will solve the issue.

Please be careful when performing the  factory reset because it will erase your internal storage. You need backup all your data in the internal storage, including your contacts and messages. Apps can be re-installed, but the settings will be gone. If you have rooted your phone, you can use Titanium Backup  to backup and restore almost everything. If your phone is not rooted, you may try Carbon to backup and restore your apps. You may check this tutorial on how to use this app.

Of Course it is a good idea to use Kies to backup  all supported items (contacts, messages, s notes, photos…) to your PC. After resetting, you can restore the backup.  But you should never rely on Samsung’s Device backup. It is not reliable based on my personal usage.

Sometimes, the slowness is due to insufficient available RAM. Yes, I just said our Galaxy Note has sufficient RAM (1GB)  for Jelly Bean. Even you add up all Samsung’s TouchWiz, and all bloatware from Samsung and from your local carriers, the 1GB RAM (800-900MB accessible) should be able to handle all apps easily. So, why is there this  insufficient RAM issue?

As discussed in Why did I get less free RAM after the ICS update in my Galaxy Note? Android is very efficient in memory management. The RAM in our Note has 4 portions: reserved, used, cached, and available.  Reserved part is for system devices, e.g., GPU, in this Jelly Bean update, it is about  130-140MB. So, about 860MB is available for Android, and all stacks over it. Among this 860MB, Jelly Bean actually only require less than 200MB, slightly more than Ice Cream Sandwich. The TouchWiz UI (aka Samsung’s skin) is over-bloated, and needs about 200MB. This implies users get more than 400MB for their apps. This is more than enough for any app in the Play Store.

But in our Galaxy Note, there are some bundled apps (bloatware) from Samsung and local carriers, e.g, Yahoo Finance, Learning Hub, always running because these apps mark themselves as essential (it will restart itself if you kill them use task manager), although they are not essential.

An app can also listen to reboot or start services, and therefore launches itself when you reboot your phone. So, immediately after you reboot your Galaxy Note, if your Note uses more than 600MB RAM, you may have RAM issue with apps. Your Note may be sluggish gradually. You can read the RAM info in any task manger or through Application Manager–running. If this happens, it simply means you have too many apps either marking them as essential (usually bundled ones) or trying to auto-restart themselves. You should check the RAM before using any other apps except task manager. Only check this immediately after rebooting.

So, the solution for the slowness problem caused by insufficient available RAM includes:

  1. disabling some unnecessary bundled apps (of course, if your Note was rooted, you can uninstall them). You should be very careful and only disable the apps that you are not going to use. This can be done in Application Manager–all. For each apps, you can choose disable. If there are updates installed, you need uninstall the update first, then to disable.
  2. preventing some apps to start automatically. You can go to Application  Manager–downloaded. For each app,  you can choose “force stop” if it is not grayed out. During the Jelly Bean update process, the updater actually marked all old apps to start automatically! This was done in the optimizing apps stage in the updating process.  Force stop may be not consistent (depending on app). So, a more powerful approach is to use some autorun manager. For non-rooted phones, you may try an app called Autorun Manager (in basic mode).

 

To sum up, if you feel your Galaxy Note is getting slower after the Jelly Bean update, you may try:

  • Step 1: Back up all important data in the internal storage. You may use Kies for some files, contacts, S Notes, messages, photos, and Carbon for app settings. Make sure the backup is in a safe place.
  • Step 2.: Perform a factory reset (settings–backup and reset)
  • Step 3: Disable some unnecessary bundled apps;
  • Step 4: Reboot and monitor the RAM usage. The used RAM  immediately after reboot should be less than 600MB.
  • step 5: Re-install backups from Kies
  • Step 6: Re-install apps one by one  from Play Store.
  • Step 7: Reboot
  • Step 8: Force stop all downloaded apps,
  • Step 9: Install Autorun Manager, and disable most apps in the list (in the Basic Mode)
  • Step 10: Reboot and check.

Is the slowness problem in your Galaxy Note solved? If not, post your questions in the comments box below of discuss it with other Galaxy Note owners in Galaxy Note discussion forum.

 

Avatar of Simon

by Simon

S Note Tutorial: how to use productivity tools

August 24, 2012 in Galaxy Note Guides, Galaxy Note News, Galaxy Note Videos

s-note-tutorial-productivity-toolsS Pen is something unique in our Galaxy Note. ICS (aka Android 4.0) update simply made our Note more useful with some new apps specially for S Pen. S Note is one of these new and interesting apps.

However, some Galaxy Note users are not sure how to use S Note, although, Samsung already includes the 6-page S Note tips, 6-page productivity tips, and 6 samples (not sure why Samsung guys like 6, 6=s) in the S Note app.

So, I created this tutorial to give you some idea how to use the productivity tools in S Note. In the 8min 30s video (screen cast with audio), the following topics are covered:

  • 1). start and navigate through S Note;
  • 2). find and use the productivity tools button;
  • 3) handwriting to text;
  • 4). shape match;
  • 5). formula match;
  • 6) export S Note

Enjoy the video.

 

Tools used to create this video include:

 

How to solve battery issues after ICS update in your Galaxy Note

June 17, 2012 in Galaxy Note Guides

galaxy-note-battery-issuesAfter ICS update, some Galaxy Note users complained about poorer battery life compared with that with Gingerbread. Initially, I thought it is a problem of “feeling” because I personally felt similar battery life after the ICS update. I was a bit disappointed because I had expected some sort of battery life improvements.

Suddenly, last week, I encountered the battery drain issue: battery just draining crazily. In one hour it can drain 3-10% battery capacity when the phone is idle. So, I know the users complaining are not alone.

As I finished my investigation and found the culprit, now I share with you how to solve battery issues on your Galaxy Note after the ICS Update. If you already have battery issues or you feel you have battery issues, you may follow my steps.

First, I installed an free app called CPU Spy (https://play.google.com/store/apps/details?id=com.bvalosek.cpuspy), which will give you the duration of  each CPU state. When your phone is idle (screen off, no music playing, no downloading), normally, your CPU should be in “Deep Sleep” state. For example, after one night, you check your CPU Spy, it should look like this.

cpuspy-normal

Normal CPU state in a Galaxy Note when you are sleeping.

As you can see, this is the normal situation. In the night, 95%of the time, the CPU is in deep sleep, and after 11 hours, about 6% battery was drained (I also checked emails before sleep).  If your phone does not go to deep sleep, you will find the duration on other state is higher. Very likely, you have battery drain issues if more than 20% battery are drained when you are sleeping (6-10 hours),  You probably will find far larger percentage on 200MHz state. If more than 30% are drained in one night, very likely, your phone never goes to Deep Sleep state.

So, install the CPU Spy (free), use your Galaxy note as usual for a few hours,  fully charge your phone, disconnect your Note from the charger, close all apps (it is NOT necessary to clear the cache; but is a good idea to disable WiFi). Then go to sleep. Check the battery status after 6-10 hours (if you can sleep that long).

If the battery drain is less than 1% per hour  (this gives discharging rate of less than 25mA, as your Note has a 2500mAh capacity) in idle state, you phone should be able to go to deep sleep state and don’t worry for the battery drain issue for the time being (as you may encounter another issue as I did).

If your phone drains battery faster than 1% per hour when you are sleeping. It means the phone has an insomnia problem. You need find out which app casues the problem.

Now you need installed another app named Better Battery Status (https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats&hl=en). If you want to support the author for this incredible app, you can buy it for about $2. Yes, if you are just want to do a short time test, you can download the identical (and also official) free one from XDA-Developers (http://forum.xda-developers.com/showthread.php?t=1179809). This is an official copy the author released for XDA-Developer community for free. You can find the download link for the APK file in the second post. Once the APK file is saved on your Note, you can then use any file exploer (e.g., MyFiles) to browse it and you will be offered to install it. Please make sure the Unknown sources is checked (under Settings–Security–Device Administration) if you install from APK file instead of the paid one from the Play store.

Once you start Better Battery Status, you can straightaway see a lot of info. You can select Partial Wakelocks since unplugged if you want to find out which app prevents your phone from going into deep sleep.  Here is an example (normal situation, no issues).

better-battery-status-app

This is a normal situation; no major issues.

So, in the past 19 hours, some apps just keep the phone awake for a few mins. If you find any apps that listed here has long time associated with it (do NOT judge on the length of the bar; you should make judgement based on the percentage of this time to the total time), congratulations, you find the culprit. You can proceed to check the app settings.

Again, the image above indicates there are no problems. The longest partial wakelock is only a few mins. Don’t be panic when you look at the bar.

As I told you at the start of this post, last week I encountered battery drain issues caused by the kernel, possibly a kernel bug. All of a sudden, my Note went crazy: draining the battery very fast. Initially I though it could be caused some apps. But after I checked the battery status, I found out it was caused by the kernel  (fuel_alerted).  and here is the screenshot.

better-battery-status-kernel-wakelock-fuel-alerted

If you encounter this fuel_alerted guy, you have to shutdown your phone, remove the battery.

Anyway, this is a kernel bug in ICS, we have to wait for new update. The solution for this is: shutdown your Note, peel off the back cover, remove the battery; hold the battery for more than one min, put the battery back, put back the back cover; start the phone. Then, everything goes back to normal. Reboot your phone will NOT solver this issue, at least for me.

Next time, when you encounter this issue again, try the procedure again.

But it seems it is hard to hit the bug again. I tried to enable/disable power saving; tried to reboot, tried to turn on/off GPS, I simply cannot get the problem again. I know the problem is NOT fixed, it will come out someday, but I don’t know when.  We have to wait for another update to permanently fix this issue.

Do you have any other battery issues?

 

Ice Cream Sandwich will goes to Galaxy Note in Q2 of 2012

March 26, 2012 in Galaxy Note News, Galaxy Note Stories

Samsung-GALAXY-Note-ics-update-android-4In February, we reported that Galaxy Note probably would get the Ice Cream Sandwich (ICS, aka, Android 4.0) update in March (together with Galaxy SII).

Obviously, Samsung missed the target. Galaxy SII users in Europe and some other regions started to receive ICS update about two weeks ago. Nothing for Galaxy Note users.

Last week, Samsung officially pushed the date to Q2. So, your waiting time should vary from one week to one week plus 3 months. Usually, when a phone manufacturer tells in Q2, it usually means June; it seldom means April.

The good news is that Samsung will bundle the S-Pen “Premium Suite” Apps together with your delicious ICS. You may watch the preview video of this  “Premium Suite” on Youtube. It is not so bad, anyway.

 

 

 

3 fast ways to create screenshot in Galaxy Note without using any apps

February 14, 2012 in Galaxy Note Guides

yes, there are a lot of screenshot apps in the Android market. But do you know you do not need any of them in your Galaxy Note?

With Galaxy Note, you have three different ways to take screenshot.

use-s-pen-to-capture-screenshot-in-galaxy-note

Using S Pen i to capture screenshot for Galaxy Note

Method 1: use S pen: holding the S pen button, then tap and hold to the screen. This is unique to Galaxy note. Other two methods apply to Galaxy S II and a few other Galaxy models. But this method need S pen, so it is exclusive to Galaxy Note. The best thing about this method is that  after the screenshot is captured, you are prompt to edit this screenshot (as you are holding S Pen now). Quite smart design!

Method 2: use Home Key + Power Key: pressing and holding Home key and the
Power/Lock key simultaneously. In the practical operation, you can  press and hold the Home key first, then quickly press the Power key.  This method  is mentioned in the Galaxy SII’s manual, but not in Galaxy Note’s manual. But anyway, it works. Actually it works on most Samsung Android phones.

sweep-palm-to-capture-screenshot-in-Galaxy-note

Use your Palm to capture screenshot on Galaxy Note

Method 3: Use your palm: sweeping your palm across the screen to capture a screenshot. This is mentioned in the Galaxy Note User Manual and it sounds quite new. In the practical operation, you need sweep slowly. Sometimes, the phone may think you are trying to touch some location.

So, now try it on your Galaxy Note.